Executive Summary
A comprehensive strategic review of the LSE-QS partnership Year 1, with enhanced roadmap for Year 2
This strategic review reflects on the successful first year of the LSE-QS partnership, celebrating the collaborative efforts of our combined teams and identifying opportunities to build upon our strong foundation. Through comprehensive analysis of all Year 1 deliverables—including workshop materials (368 pages), focus group summaries, internal communications, and research outputs—this report synthesises our collective achievements and outlines a forward-looking, enhanced roadmap for Year 2.
As we plan for the second year, we acknowledge LSE's desire for greater clarity on deliverables and a focus on bespoke, actionable insights. This document is intended as a collaborative tool to co-design a Year 2 plan that not only meets but exceeds expectations, transforming our engagement into a true strategic partnership.
Year 2 delivery comparison
Opportunities to enhance:
- • Introduce specific dates and timelines
- • Add ongoing advisory support between deliverables
- • Strengthen with implementation toolkits and follow-up
- • Introduce evaluation framework and success metrics
- • Include annual impact report
Key enhancements:
- • Specific monthly timelines for all deliverables
- • Continuous advisory support (bi-weekly check-ins)
- • Implementation toolkits for every workshop
- • Comprehensive evaluation framework
- • Annual impact report demonstrating ROI
- • Quarterly executive briefings
- • On-demand advisory hours
- • Dedicated account director
Enhancing deliverables & value proposition
- • Formalise success metrics for workshops
- • Create annual impact report
- • Add specificity to Year 2 plan
- • Enhance implementation guidance
- • Sharpen translation of data into insights
Strengthening client engagement
- • Enhance communication cadence
- • Formalise continuous feedback loop
- • Increase senior leadership engagement
Content & delivery quality (strengths)
- • Exceptional data depth and rigour
- • Sophisticated strategic frameworks
- • Deep, candid institutional insights
Strategic alignment & impact
- • Align with LSE 2030 strategy
- • Develop ROI measurement framework
- • Create institutional governance model
- • Enhance cross-departmental coordination
Our commitment to LSE
We are committed to transforming this engagement from a valuable tactical service into a true strategic partnership. Through continuous advisory support, enhanced implementation guidance, and rigorous evaluation, we will demonstrate measurable impact and position QS as LSE's trusted strategic advisor for institutional excellence.